Examples of results produced with assistance from Marc T. Edwards, MD MBA
- Energized our innovators and engaged our leaders around a vision of possibilities for
improvement in our peer review process through a brief site visit. Greatly exceeded our expectations.
- Engaged our medical staff in quality improvement, softened
physician-hospital relations, reduced medical errors and shifted the curve
of clinical performance by comprehensively applying a quality improvement framework to our medical
staff peer review process.
- Helped us successfully defend against of a claim of bad faith peer review through an articulate expert opinion and composed deposition.
- Moved us from
D- to A level within 12 months as measured by Joint Commission in large
measure due to transformed performance improvement governance and activity.
- Facilitated agreement among our senior managers and physician leaders for an agenda to
improve mortality experience by giving us a deep understanding of our own
- Reduced average time to
antibiotic delivery by 100 minutes and doubled pneumococcal vaccination
rates by helping us design and implement a program to improve quality of care and revenue capture
for patients hospitalized with pneumonia.
- Decreased managed care days downgraded or denied by 20% over prior year
by leading us through process redesign. Simultaneously, increased the occupancy of
our 20 bed sub-acute care unit from 69% to 84%, thereby generating new revenue.
- Restored IPA profitability within 6 months by improving utilization management processes and training physician advisors.
- Identified high-yield targets for service improvement to our senior
managers by developing, deploying and analyzing a medical staff satisfaction
- Saved one young physician’s career within the first week following
the roll-out of a Physician Health Program custom-designed for us.
- Gave us a comprehensive understanding of the effectiveness of our
community-based program to improve quality of care by generating 22 measures
from available administrative data.
- Enhanced sharing of best practices by helping us standardize clinical pathways
across our multi-hospital system through a rapid design process.