Examples of results produced with assistance from Marc T. Edwards, MD MBA

  • Energized our innovators and engaged our leaders around a vision of possibilities for improvement in our peer review process through a brief site visit. Greatly exceeded our expectations.
  • Engaged our medical staff in quality improvement, softened physician-hospital relations, reduced medical errors and shifted the curve of clinical performance by comprehensively applying a quality improvement framework to our medical staff peer review process.
  • Helped us successfully defend against of a claim of bad faith peer review through an articulate expert opinion and composed deposition.
  • Moved us from D- to A level within 12 months as measured by Joint Commission in large measure due to transformed performance improvement governance and activity.
  • Facilitated agreement among our senior managers and physician leaders for an agenda to improve mortality experience by giving us a deep understanding of our own administrative data.
  • Reduced average time to antibiotic delivery by 100 minutes and doubled pneumococcal vaccination rates by helping us design and implement a program to improve quality of care and revenue capture for patients hospitalized with pneumonia.
  • Decreased managed care days downgraded or denied by 20% over prior year by leading us through process redesign.  Simultaneously, increased the occupancy of our 20 bed sub-acute care unit from 69% to 84%, thereby generating new revenue.
  • Restored IPA profitability within 6 months by improving utilization management processes and training physician advisors.
  • Identified high-yield targets for service improvement to our senior managers by developing, deploying and analyzing a medical staff satisfaction survey.
  • Saved one young physician’s career within the first week following the roll-out of a Physician Health Program custom-designed for us.
  • Gave us a comprehensive understanding of the effectiveness of our community-based program to improve quality of care by generating 22 measures from available administrative data.
  • Enhanced sharing of best practices by helping us standardize clinical pathways across our multi-hospital system through a rapid design process.